How Wallet And Account Data Moves
Our Privacy Policy covers the details needed to create and protect your account, including your phone verification result, login records, device signals and support messages. When you use DANA, OVO, GoPay or QRIS, payment status and reference details may be received so we can match a
-
1
deposit or investigate a receipt; sensitive wallet credentials remain with the payment service. We use these records to provide requested access, prevent unauthorised account activity and meet applicable legal duties. Access to our services depends on local law, and some features may not be available in
-
2
every Indonesian region. We keep records only for the period needed for these purposes, then delete or anonymise them subject to legal and dispute requirements. Ask support for the current handling basis for your case.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.